FREE SHIPPING WITHIN EU

Terms and Conditions


General Terms and Conditions

These terms apply to all users of the domain north-89.com and its sub-domains (henceforth: the site). The Terms and Conditions will be valid for all your future transactions with North—89 AB and visits to the site.

North—89 reserves the right to revise these terms and conditions. Users are responsible for keeping themselves updated with such changes. 


Contact Us

If you have any comments or concerns regarding our terms and conditions or privacy policy, please send an e-mail to info@north-89.com.


Disclaimer

North—89 cannot promise that the content of the site is free of inaccuracies or typographical errors at all times. Neither can we guarantee that all information is up-to-date. North-89 may, at any time, amend the content of the site. Although North-89 strives to display the correct texts, images and pricing on the site and web shop, errors may occur. If you have been charged the wrong amount in the web shop, North-89 will give you the option of placing a new order with the correct price or canceling your order. North-89, however, reserves the right to cancel any order prior to dispatch should we find that the price is incorrect. In such case we will notify you by e-mail. If we are unable to contact you, your order will be automatically cancelled. Part of the services mediated through the site are maintained by outside organizations. In situations where North-89 acts as agent for such services, we cannot be held responsible for any errors resulting from their activities. North-89 cannot be held responsible for any damages caused from using the site or, for that matter, not being able to use the site. North-89 cannot guarantee problem-free, uninterrupted, and secure access to the site.


Copyright Permission Notice

Copyright in the documents provided in this site (including, without limitation, the trade marks of North-89, logos, graphics, text, articles, photos, designs, logos, icons, images, data and software) are owned by or licensed to North-89 and it’s affiliates. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from North-89. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied.


Orders
Order Confirmation

All orders are subject to acceptance and availability, and items in your shopping cart are not reserved and may be purchased by other customers. We may refuse to process and therefore accept a transaction due to suspect fraud or any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site or refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

Once your order has been accepted we will send you a confirmation e-mail with information about your purchase. Please keep this confirmation and check that it is correct. If you have any queries or concerns in regards to your order please send us an email at info@north-89.com with your order number as the subject. If you want to cancel or change your order please contact us at info@north-89.com.

North-89.com reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.


Pricing Policy

Prices are displayed in Euro. Sales tax of 25% is included in all prices inside the EU. The price of a product displayed on the site at the time the order is accepted and will be honored, except in cases of error. North-89 will in such case notify you using stated contact details.

For press inquiries, please e-mail info@north-89.com.


Legal

Trademarks

Our trademarks include (amongst others) the North-89 name and logo. These trademarks may be used or registered in more than one country and your use of this web site does not grant you any rights to use our trademarks.


Privacy policy

When ordering a product/service you will be asked to fill in your personal information. Upon purchase you agree to this information is stored in accordance with north-89.com's privacy policy in order to fulfill our agreement to you as our customer. In accordance to the Swedish law of Personuppgiftslagen (198:204) you have the right to know the information north-89.com have registered about your person. If the information is erroneous, incomplete or irrelevant, you may ask to have your information corrected and/or removed. If this is the case please contact us by e-mail.

The card payment system used by North-89 is developed by Stripe. All card transactions are sent via SSL (Secure Sockets Layer) and are encrypted. We do not store any payment information in our database.


Accuracy and Retention

You are entitled to request access to and correction of all personal data you provide us, or to remove your name from the North-89's marketing list at any time by contacting us by e-mail info@north-89.com or mailing address as listed. If you are registered with North-89 on our website and would like to be removed from our marketing list, click on the unsubscribe link included in all e-mails sent from North-89 or contact us via e-mail on info@north-89.com.


Cookies

Cookies are pieces of information a website can send to your computer's browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often, to make our web site more user friendly, and to give you a better experience when you return to the website. Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the "help" tab on your browser or read the information that came with your browser software. However, your visit to our website will be significantly enhanced if cookies are not disabled. If you do not disable your cookies, you accept our collection and storage of any of your personal information such cookies contain.


Links
The site may contain links to other websites beyond our reach. We cannot be held liable for content or privacy policies of such sites.

Colors
We cannot guarantee that colors on the website will be true to life. This depends partly on the color settings of your computer and monitor and partly on the uniqueness of products.


Violation of Rules

North-89 reserves the right to seek all solutions available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password-protected areas of the site may be subject to prosecution.


Force Majeure

In case of Force Majeure, North-89’s obligations will be suspended. The contract between you and North-89 can, in such cases, be partially or fully terminated by yourself or by North-89. Force Majeure is in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters, fire or similar events. Under such circumstances, North-89 will attempt to resolve all issues in a timely manner.


Governing Law

These terms of use are complied in accordance with Swedish law and the Swedish courts will have exclusive jurisdiction for any dispute under this agreement. The laws of your country may differ from Sweden and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.


SHIPPING INFO
DELIVERY

Delivery Information
We offer shipping within the EU, US and Switzerland. Normally your order will be dispatched within 1-3 working days after receipt of the confirmation e-mail (except for on weekends and public holidays). Should extra costs be incurred, or if your order happens to be out of stock or your delivery delayed, you will be notified by e-mail as soon a practically possible.

Delivery time within Sweden is estimated to 1 - 2  working days. To the rest of EU 3 - 5 working days. Orders to countries outside the EU may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country.

Sales tax of 25% is included in all prices inside the EU. There are no extra charges.


Unclaimed Packages

If a package is unclaimed and returned to us we will charge you for the cost of the return delivery.


Payment Methods

If you choose to pay with a credit card there will be no extra charges except the potential fee for delivery. We accept payments with VISA, MasterCard and American Express. The order amount will be held on your card once your order has been placed. Your card will be charged as soon as your order is confirmed and dispatched from our warehouse. If the issuer of your payment card refuses to authorize payment to North-89, we will not be liable for any delay or non-delivery.

Your card payment is securely handled using the latest security technology available. All information is encrypted using SSL encryption, which prevents unauthorized access to card details. Your card details are not available for anyone from our staff.

FRAUD

If we suspect that an order has been made with a stolen credit card North-89 reserves the right to investigate this to our satisfaction before shipping product. 


RETURN POLICY

We want you to be satisfied with your purchase. Therefore, whenever you shop at north-89.com you have the opportunity to return the goods within 14 days. The condition is that the goods will be returned in original condition and that means not being worn or used, other than for trying the size, which we recommend you do on a carpeted surface. The return should include the original packaging and brand labels. 

Returning a service/product is to be done on your expense, unless the product/service is faulty or damaged upon delivery. Returned products/services are to be sent as letters or postal packages, and not for COD. The shoes must be sent back double boxed or we will not be able to issue a refund. In case of a trade, the customer will pay for the delivery of the replacement product/service. When you have applied the return policy you shall: -in the case of a product: return the product personally or by mail to us. -in the case of a service: make the material available to us, unless this poses significant stress to your person.

If you paid using a credit/debit card the refund will go onto the same card. It can take up to 30 days to receive your refund.

Sale

Products that are sold during a sale or when a product has a discounted sales price, ALL SALES ARE FINAL. This means that sale products cannot be returned and/or refunded.  


Complaint

We guarantee that the goods you have ordered are free from defects when delivered. Should you receive faulty goods or an incorrect delivery make sure you contact our customer service team as soon as possible and no later than 14 days after delivery.